Email Logs
The Logs page shows a complete history of all emails sent through your account.
Viewing Logs
Go to Logs in your dashboard to see all sent emails with:
- Subject line
- Recipient email
- Sender email
- Status
- Sent timestamp
Click on any log entry to view full details.
Log Details
Each log entry contains:
| Field | Description |
|---|---|
| Subject | Email subject line |
| From | Sender name and email |
| To | Recipient(s) with names |
| Reply-To | Reply-to address if set |
| Status | Delivery status |
| Message ID | Unique identifier for tracking |
| Sent At | Timestamp when email was sent |
| HTML Content | Full HTML body |
| Text Content | Plain text body |
| Custom Headers | Any custom headers included |
| Attachments | List of attachment names |
| Error Message | Error details if delivery failed |
Filtering Logs
By Status
Filter logs by delivery status:
| Status | Description |
|---|---|
| Sent | Email was successfully delivered |
| Bounced | Email could not be delivered |
| Complaint | Recipient marked as spam |
| Spam | Blocked due to disposable/invalid address |
By Domain
Select a specific domain to view only emails sent from that domain.
By Search
Search logs by:
- Subject line
- Message ID
- Sender email
- Recipient email
Status Indicators
- Sent/Delivered: Email was accepted by the recipient's mail server
- Bounced: Delivery failed (see error message for details)
- Complaint: Recipient reported the email as spam
- Spam: Email was blocked because recipient uses a disposable email address
Retention
Email logs are retained for your reference. Log entries include all metadata but may not include full message content for older entries.
Troubleshooting
Email shows as Bounced
Check the error message for details:
- Mailbox Full: Recipient's mailbox is full
- User Unknown: Email address doesn't exist
- Domain Not Found: Recipient domain doesn't exist
- Rejected: Recipient server rejected the email
Email shows as Complaint
The recipient marked your email as spam. This address has been added to your suppression list and will not receive future emails.
Email shows as Spam
The recipient email was identified as a disposable or temporary email address. These are automatically blocked to protect your sender reputation.